Address Validator by RoboTurk - Address verification to crush delivery failures and delays! | Shopify App Store (2022)

Related categories

  • Marketing and conversion
  • Orders and shipping

by RoboTurk

Address verification to crush delivery failures and delays!

169 reviews

Free to install. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: low impact to your online store

Prevent Invalid Addresses

Customers are prompted with suggestions and notified when issues are detected, prompting and enabling them to correct mistakes.

Address Validation Prompts

Customize the prompts and emails to match your brand and identity to ensure a seamless customer experience.

Undeliverable Address Rules

Can't ship to PO Boxes or ShipStations? Prompt customers to input new addresses when undeliverable ones are detected by Address Validator.

Featured images gallery

  • Address Validator by RoboTurk - Address verification to crush delivery failures and delays! | Shopify App Store (1)
  • Address Validator by RoboTurk - Address verification to crush delivery failures and delays! | Shopify App Store (2)
  • Address Validator by RoboTurk - Address verification to crush delivery failures and delays! | Shopify App Store (3)
  • Address Validator by RoboTurk - Address verification to crush delivery failures and delays! | Shopify App Store (4)
  • Address Validator by RoboTurk - Address verification to crush delivery failures and delays! | Shopify App Store (5)
  • Address Validator by RoboTurk - Address verification to crush delivery failures and delays! | Shopify App Store (6)
  • Address Validator by RoboTurk - Address verification to crush delivery failures and delays! | Shopify App Store (7)
  • Address Validator by RoboTurk - Address verification to crush delivery failures and delays! | Shopify App Store (8)
  • Address Validator by RoboTurk - Address verification to crush delivery failures and delays! | Shopify App Store (9)
  • Address Validator by RoboTurk - Address verification to crush delivery failures and delays! | Shopify App Store (10)
  • Address Validator by RoboTurk - Address verification to crush delivery failures and delays! | Shopify App Store (11)
  • Address Validator by RoboTurk - Address verification to crush delivery failures and delays! | Shopify App Store (12)
  • Address Validator by RoboTurk - Address verification to crush delivery failures and delays! | Shopify App Store (13)
  • Address Validator by RoboTurk - Address verification to crush delivery failures and delays! | Shopify App Store (14)

Address Validator by RoboTurk - Address verification to crush delivery failures and delays! | Shopify App Store (15)

(Video) Install Shopify Shipping Address Validator (Shopify Basic)

Address Validator by RoboTurk

Many stores have deployed Shipping Address Validator to solve delivery issues and save on costs!

Get started in seconds to increase successful delivery rates and customer satisfaction!

What is Shipping Address Validator?

Customers often mistype their shipping address and this leads to failed deliveries and ultimately, upset customers.

Inaccurate shipping addresses may result in returned shipments and costly redelivery fees.

Shipping Address Validator can help boost customer satisfaction by reducing the frequency of failed deliveries with:* Prompts that show suggested corrections or ask for alternative addresses* Emails & tags for orders created with invalid addresses

Key Benefits

  • Works Right Away: Once installed, the app automatically starts validating addresses
  • Mobile-friendly: The app is optimized for desktop and mobile devices to ensure a seamless customer experience
  • Easily customizable: The prompts and emails can be fully customized to match your brand
  • Prevent undeliverable addresses: Prompt customers to specify alternative addresses when undeliverable (ie PO Boxes, wrong zip code) ones are detected.
  • Tag orders: Automatically add custom tags to orders that have incorrect addresses to halt fulfillment
  • International: The app processes addresses in Australia, Austria, Belgium, Brazil, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Mexico, Netherlands, New Zealand, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States

Enable address check rules to prevent:

  • PO Boxes
  • DHL Packstations
  • Parcel Collects
  • Missing street number or name
  • Non-Latin characters
  • Long addresses
  • Noncontiguous states
  • Military addresses
  • Invalid postal codes

Implementation Options

We have two options: 1) Shopify Basic and Shopify Plus Merchants: Address prompts will appear on the Thank You page AFTER checkout.

2) Shopify Plus Merchants: Address prompts can be embedded directly into the checkout process ONLY if you have Shopify Plus.

FAQ

  • What orders will be processed? All orders in the covered countries that have not been fulfilled will be processed.
  • What orders will I be charged for? You will be charged for all orders processed even if the address is valid.
  • Can invalid addresses be blocked? Only if you have Shopify Plus, otherwise, the app can prompt the customer to specify a new address after checkout
  • How does it work with Google Autocomplete? Autocomplete is great for speeding up the checkout process but introduces errors like missing apartment numbers and incorrect house numbers. Address Validator checks to make sure the address is deliverable. The two products are very complementary.

We are constantly improving based on customer feedback.

Address Validator by RoboTurk - Address verification to crush delivery failures and delays! | Shopify App Store (16)

Address Validator by RoboTurk

Many stores have deployed Shipping Address Validator to solve delivery issues and save on costs!

Get started in seconds to increase successful delivery rates and customer satisfaction!

What is Shipping Address Validator?

Customers often mistype their shipping address and this leads to failed deliveries and ultimately, upset customers.

Inaccurate shipping addresses may result in returned shipments and costly redelivery fees.

Shipping Address Validator can help boost customer satisfaction by reducing the frequency of failed deliveries with:* Prompts that show suggested corrections or ask for alternative addresses* Emails & tags for orders created with invalid addresses

Key Benefits

  • Works Right Away: Once installed, the app automatically starts validating addresses
  • Mobile-friendly: The app is optimized for desktop and mobile devices to ensure a seamless customer experience
  • Easily customizable: The prompts and emails can be fully customized to match your brand
  • Prevent undeliverable addresses: Prompt customers to specify alternative addresses when undeliverable (ie PO Boxes, wrong zip code) ones are detected.
  • Tag orders: Automatically add custom tags to orders that have incorrect addresses to halt fulfillment
  • International: The app processes addresses in Australia, Austria, Belgium, Brazil, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Mexico, Netherlands, New Zealand, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States

Enable address check rules to prevent:

  • PO Boxes
  • DHL Packstations
  • Parcel Collects
  • Missing street number or name
  • Non-Latin characters
  • Long addresses
  • Noncontiguous states
  • Military addresses
  • Invalid postal codes

Implementation Options

We have two options: 1) Shopify Basic and Shopify Plus Merchants: Address prompts will appear on the Thank You page AFTER checkout.

2) Shopify Plus Merchants: Address prompts can be embedded directly into the checkout process ONLY if you have Shopify Plus.

FAQ

  • What orders will be processed? All orders in the covered countries that have not been fulfilled will be processed.
  • What orders will I be charged for? You will be charged for all orders processed even if the address is valid.
  • Can invalid addresses be blocked? Only if you have Shopify Plus, otherwise, the app can prompt the customer to specify a new address after checkout
  • How does it work with Google Autocomplete? Autocomplete is great for speeding up the checkout process but introduces errors like missing apartment numbers and incorrect house numbers. Address Validator checks to make sure the address is deliverable. The two products are very complementary.

We are constantly improving based on customer feedback.

Launch date

January 04, 2017

Integrates with

  • ReCharge

This app is supported by RoboTurk

How to get in touch

  • support@roboturk.co

(Video) Install Shopify Shipping Address Validator (Shopify Plus)

About RoboTurk

  • 2 apps
  • 4.8 average rating

  • 6 years building apps for the Shopify App Store

  • Website

Free to install

First 100 orders free, $0.04 per order thereafter

Reviews

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    90% of ratings are 5 stars

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    152

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    5% of ratings are 4 stars

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    9

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    3

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    (Video) Ensuring Order Accuracy & Happy Customers With Shopify Using Address Validator
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    5

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FAQs

How do I verify an address before shipping? ›

The first is to use a USPS® address verification tool. These tools can verify both US-based addresses as well as international addresses in batches. The second method is to use an address validation API. This technical tool connects to your website, application, or other technology to validate addresses in real time.

How do I validate a user address? ›

An address can be verified in one of two ways: by capturing an address at the point of entry by the end user or by cleansing, parsing, matching formatting, transliterating and enhancing data in a database against reference data.

How does Shopify verify address? ›

Fetchify's address validation app for Shopify automatically checks your customers' address after checkout and provides a validated and correctly formatted alternative match using accurate data from Royal Mail, USPS, and other leading global address providers.

How does UPS address validation work? ›

UPS Address Validation is a web-service and API used to determine the deliverability of addresses offered by the United Parcel Service. The UPS address validation API is free to use and enables developers to add UPS address validation to their internal and customer shipping address forms.

Is USPS address validation free? ›

USPS address verification is free, but you might find there are other solutions that better fit your needs. First, let's talk about how to use the address verification tool from the USPS. We will also cover the key pros and cons of the service.

Why is my address not valid? ›

Sometimes, an address will not validate because the address is marked as "vacant" by the USPS. Additionally, a new address, an unregistered address, or one located within a postal code primarily serviced by PO boxes, would all fail to validate.

What is address Validator? ›

Address validation (also known as address verification) is a process that ensures street and postal addresses exist.

What is address validation software? ›

Address verification software aims to verify, correct, and standardize residential and corporate addresses and other physical identifying data. Businesses use address verification tools to verify mailing lists, customer addresses, and other data that relies on correct mailing addresses.

What is an address verification letter? ›

A proof of residency letter is an affidavit that is written and signed by someone else that acknowledges a specific person is a resident of the State or a mailing address. This is common when applying for government agencies, insurance programs, or for employees to prove that an individual lives where they claim.

Does Shopify validate shipping address? ›

Fetchify's address validation app for Shopify automatically checks your customers' address after checkout and provides a validated and correctly formatted alternative match using the best data from Royal Mail, USPS, and other leading global address providers, to ensure delivery addresses are as accurate as possible.

How do I get help from Shopify? ›

Email: Go through Shopify's Help Center – or ping a message to support@shopify.com – for email-based help.

Why won't Shopify accept my address? ›

This usually means that there is an error in how the address was entered. You can use the carrier's shipping address checker to find the address that the shipping carrier uses. Addresses that aren't recognized can still be used and might not affect the delivery.

Why does UPS not recognize my address? ›

The most likely reason is that you are trying to use a P.O. Box, or a street location that is not a real/official street address. There could be a hazard or other obstacle near your location that makes it difficult or impossible for the UPS truck to get there.

Why does UPS say my address is invalid? ›

Generally instances like this are caused by the address in a format that UPS software doesn't understand. Things like: streets with North, South, East or West stated differently than the official street name in the address label can be confusing. the street name on the wrong line of the address label.

Will UPS correct an address? ›

If UPS is unable to deliver any package as addressed by the shipper, or if the package has an incorrect or incomplete address, UPS will determine and make reasonable efforts, to be determined in its sole discretion, to secure the correct or complete address.

Can the post office verify an address? ›

The USPS offers address verification directly on their website. Addresses are processed one at a time by typing the address into the provided fields. The USPS also licenses their services to third-party companies that provide the CASS certification in bulk.

How do I get proof of address from USPS? ›

Fill out a change-of-address card with the postal service.

The confirmation letter you receive from the postal service regarding your address change can often be used as proof of your address.

Can I find out someone's forwarding address? ›

Search Online. Try using online telephone directories like 411.com or a search engine with the person's name and their town as the search term. If you have their telephone number, there are also reverse number lookups available through sites like whitepages.com.

Why is my address not eligible for delivery? ›

That address will be labeled as “invalid.” Some of the most common reasons that may happen, is due to a vacant address, or simply a new address or unregistered address and even one that is located in a postal area that is primarily serviced by PO Boxes.

Can I have 2 addresses for Informed Delivery? ›

You can set up USPS informed delivery for multiple addresses as well. There's the option to have one primary address and a secondary PO Box address linked in the same account.

Does USPS have a database of addresses? ›

The United States Postal Service maintains a database of 160 million mailing addresses in the United States that is updated monthly. The database contains business, residential, and post office box delivery points.

What is validation on address fields? ›

What is Address Validation? Address validation is the process of checking a physical address to ensure it exists in official postal records for a given area. Most of the time addresses will not validate because the address data is either: Incomplete: Like in the example above, some fields don't have state data.

How do I find the exact location of an address? ›

Find current location on Google Maps

The `Where Am I` app shows your current geograph location, including latitude and longitude, on Google Maps. The geolocation service is available on both desktop computers and mobile phones. The location finder service uses the Google Maps Geolocation API to determine the place.

How do I find my USPS informed delivery validation code? ›

Your Invitation Code can be found on the letter you received in the mail. Your Invitation Code can be found on the letter you received in the mail. We could not process your request. Visit the Informed Delivery website to sign up now without an Invitation Code or click here to request a new code in the mail.

What is Melissa address verification? ›

Melissa's Global Address Verification service verifies addresses for 240+ countries and territories at the point of entry and in batch to ensure only valid billing and shipping addresses are captured and used in your systems.

How do I verify an address in bulk? ›

Bulk Address Validation Tool for Batch Verification
  1. Upload an Excel, CSV, or text file with addresses to verify.
  2. Map columns and address components.
  3. Verify addresses with Postal Office (Canada Post, USPS, Royal Mail, Australia Post etc) Address formats.
  4. Download CSV file with results.
2 Oct 2022

What is lob address verification? ›

Overview. Lob's Address Verification API checks the validity and deliverability of a physical mailing address in the US or internationally. In compliance with USPS standards, it also standardizes and corrects addresses as necessary.

How long does it take to get address validation letter? ›

This validation letter contains a secret code that is sent for validation after the Address Verifier consents to the use of his/her address by the requesting resident. After the request has been submitted, the resident will get the Aadhaar Validation Letter within 30 days from the date of the submitted request.

What documents can be used as proof of address? ›

What is accepted as proof of address?
  • Water, electricity, gas, telephone, or Internet bill.
  • Credit card bill or statement.
  • Bank statement.
  • Bank reference letter.
  • Mortgage statement or contract.
  • Letter issued by a public authority (e.g. a courthouse)
  • Company payslip.
  • Car or home insurance policy.

How do I get an affidavit for address proof? ›

Required Information For Making An Address Proof Affidavit

Complete name of deponent or applicant. Date of birth-DOB of the deponent or applicant. Complete address of the deponent or applicant for whom the affidavit is made. Duration/period from which the deponent or applicant is residing at the given address.

What is my Shopify store address? ›

Go to your Shopify store admin

Once you log in, you will see it in the browser address bar. Alternatively, you may look it up i the store domains section. In the main left menu go to Online Store > Domains, and you will see an overview of your store domains.

What is USPS API? ›

The USPS Web Tools® API library gives ecommerce website shopping carts and shipping software access to valuable USPS® data—free of charge! You can check shipping rates, track packages, and schedule a package pickup all through USPS Web Tools.

How do I change my shipping address on Shopify? ›

To change your “Shipping from” address, you can find the link to it at the Store address section. Follow the Shipping settings link. Under the “Shipping origin” section, click on “Edit address”. A small window will open with a form to enter your shipping origin address.

Can you contact Shopify by phone? ›

Shopify doesn't have telephone customer support.

Who owns Shopify? ›

Shopify was founded in 2006 by Tobias Lütke and Scott Lake after attempting to open Snowdevil, an online store for snowboarding equipment. Dissatisfied with the existing e-commerce products on the market, Lütke, a computer programmer by trade, instead built his own.

What is Shopify payment? ›

Shopify Payments is Shopify's very own payment service that manages the various steps involved in an online transaction. As the default payment gateway for your store, it eliminates the need for third-party payment services. It sets up your store to accept payment through all the popular payment methods.

How do I fix shipping error on Shopify? ›

Resolve shipping address errors

From your Shopify admin, go to Orders. Click the order that has a declined fulfillment request due to an invalid address. In the Shipping address section, click Edit. Make any necessary corrections to the shipping address, and then click Save.

Why does Shopify need my address? ›

First, if you ever need to contact Shopify support, they'll need your address on file. Second, if you're using Shopify Payments, we use your address to verify your identity and to help prevent fraud. Lastly, if you're selling physical goods, we use your address to calculate shipping rates and to print shipping labels.

How do you fix this order can't be shipped to your location contact the store for more information? ›

This order can't be shipped to your location. Contact the store for more ...

How do I get UPS to recognize my address? ›

  1. Visit the UPS website using your computer and begin the registration process for a My UPS account at ups.com. ...
  2. Fill in your country information and street shipping address on the second page of registration. ...
  3. Proceed through the rest of the Shipping Account setup process.

What happens if shipping address is wrong? ›

Your package might be rerouted to its ultimate destination, albeit with a delay. However, there is also a good chance it will be returned to you. If you make a mistake with the street or apartment number, the wrong person will most likely receive the package.

Why won't UPS let me track my package? ›

On the day that your order is ready to ship, we assign the UPS tracking number. Until UPS scans that number and loads your project into the truck, it will show up as invalid. If you attempt to track your order, try it after 8pm ET or the following business day for best results.

Why did USPS throw away my package? ›

Undeliverable USPS Marketing Mail items are handled according to the endorsements on the item (endorsements are placed on the mailpiece in advance by the sender). If the USPS Marketing Mail item does not have an endorsement, the mailpiece is disposed of by USPS.

How do I know if a UPS text is real? ›

If the text doesn't include your name, address, or a legitimate tracking number (that you can confirm on the official “ups.com” website), it's a scam. The link in the text message is made to look like it's from UPS.

What does invalid address mean on Iphone? ›

This can also be because the listed billing address of the credit card used with your iTunes account is incorrect. Settings > Store > tap Apple ID, > View Apple ID > enter password > tap Payment Information > view and correct billing address as needed.

What to do if a package is delivered to you by mistake? ›

When you receive a mistaken delivery, call customer service for the delivery company and explain the situation. Give them the tracking number on the package, as well as the name and address on the package if it's different from yours. The company will come and pick up the product within a reasonable time frame.

Can I pick up package from UPS before delivery? ›

Can you pick up your package from the UPS Store before its delivery time? No. It will not be there. The UPS store is not involved in the final delivery of your package.

Will UPS send a text message? ›

Like most shipping companies, UPS does send text message alerts to customers. However, the carrier states that it only sends mobile correspondence from 69877 for American and Canadian customers, not a seven-digit phone number.

How do I get USPS to recognize my address? ›

Here are three steps to follow:
  1. Step 1: Double Check your Information. Initially, a submitted address to USPS is standardized, which means that any wrong layout within the address is fixed. ...
  2. Step 2: Go to the USPS Address Management System Page. ...
  3. Step 3: Contact Your Local AMS Office.

What is my proof of address? ›

Most utility bills, credit card statements, and lease agreements are acceptable proof of address for more institutions. Driver's licenses, ID cards, employment contracts, and passports are not acceptable proof of address, but may be necessary alongside a proof of address to further prove residency.

How do I know if my USPS address is correct? ›

Phone: National Customer Support Center (NCSC) at (800) 238-3150.

What does confirm your address mean? ›

The meaning here is the same meaning you said you understand: to confirm your identity. And to do that you are asked to state your address as a form of password. In computing and security this step is called verification.

How long does it take for a new address to be recognized by USPS? ›

In general, a change of address takes seven to 10 business days from the date that you initially registered the change for your home or company. However, depending on the local post offices involved, it might take about two weeks before the post office recognizes this new address.

Why is my address not eligible for delivery? ›

That address will be labeled as “invalid.” Some of the most common reasons that may happen, is due to a vacant address, or simply a new address or unregistered address and even one that is located in a postal area that is primarily serviced by PO Boxes.

Why doesn't ups recognize my address? ›

The most likely reason is that you are trying to use a P.O. Box, or a street location that is not a real/official street address. There could be a hazard or other obstacle near your location that makes it difficult or impossible for the UPS truck to get there.

How do I get proof of address online? ›

Required Information For Making An Address Proof Affidavit

Complete name of deponent or applicant. Date of birth-DOB of the deponent or applicant. Complete address of the deponent or applicant for whom the affidavit is made. Duration/period from which the deponent or applicant is residing at the given address.

Does a bank statement count as proof of address? ›

Most banks will accept a bank statement as proof of address, provided it's recent. The general period for relevance is three months. Statements are typically accepted from banks, credit unions and building societies. Credit card statements, provided they're recent, are also generally considered a legitimate option.

How can I get proof of previous address? ›

Pull your tax records

If you've kept your past tax returns (the IRS recommends keeping them for at least three years), you can check them for past addresses. If you haven't kept records, you can contact the IRS to request copies of your tax returns for the past six years. It will cost you $50 per copy.

Does USPS have a database of addresses? ›

The United States Postal Service maintains a database of 160 million mailing addresses in the United States that is updated monthly. The database contains business, residential, and post office box delivery points.

Can I have two addresses on Informed Delivery? ›

You can set up USPS informed delivery for multiple addresses as well. There's the option to have one primary address and a secondary PO Box address linked in the same account.

Where is the validation code on USPS change of address? ›

The confirmation number is the 16-digit code printed on the confirmation letter sent to your new address. If you submitted your USPS address change order online, the code is in the confirmation email that you received.

How long does it take to verify an address? ›

Verification usually takes about 10 minutes, although it can be longer in certain cases when a manual check is required.

How do banks verify address? ›

The AVS checks the billing address submitted by the card user with the cardholder's billing address on record at the issuing bank. This is done as part of the merchant's request for authorization of the credit card transaction.

Can you please verify meaning? ›

To verify a statement states that it is true; to confirm a statement strengthens and supports it. Verify means to prove to be true or accurate, to substantiate or confirm. It derives from Old French “verifier", from Medieval Latin “verificare" (make true), from “verus" (true) + “facere" (make).

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